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--- wiki:sns:sns2014:faq [2017/08/02 10:48] – claire
+++ wiki:sns:sns2014:faq [2017/08/02 11:15] (current) – claire
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 ~~NOTOC~~
 ======Scan&Solve 2014 FAQ======
-[[FAQ#Materials|Materials and Components]]
-  * Will a custom material added in one file be available for use in other files?
-  * Are orthotropic materials, such as wood or composites, supported in Scan&Solve™ 2014?
-  * Can Scan&Solve 2014 simulate composite structures?
-[[FAQ#Input and Geometry|Input and Geometry]]
-  * Can Scan&Solve™ simulate structural foams?
-  * If the Rhino object is hollow, will using Scan&Solve™ on the object force it to become solid, or will it remain a hollow or shell-like object?
-  * Can Scan&Solve™ 2014 perform thin shell analysis, say for very thin plastics?
-[[FAQ#Loads and Restraints|Loads and Restraints]]
-  * Can I restrain the edges and vertices of the solid?
-  * Can I apply a combination of different loads to a face?
-  * Are climatic loads such as rain, snow, or wind supported?
-  * Can loads be applied over time with time history or ramp functions?
-[[FAQ#Viewing and Reporting Results|Viewing and Reporting Results]]
-  * How can I export my results?
-  * What formats are available for exporting the geometry?
-[[FAQ#Visualization|Visualization]]
-  * Does using the Deflection Slider in the View Tab show what would really happen to the solid under the conditions specified?
-  * Is there a way to visualize the "mesh of space" that encloses the solid for analysis?
-  * What is the relationship between Rhino model accuracy and the size of a single mesh element in Scan&Solve™ 2014?
-[[FAQ#Purchasing and Upgrading Scan&Solve|Purchasing and Upgrading Scan&Solve 2014]]
-  * What types of Scan&Solve 2014 licenses are available for purchase?
-[[FAQ#General]]
-  * I would like to see a demonstration of the entire process of analyzing an imported mesh using Scan&Solve 2014.
-  * How can I keep abreast of the latest developments and releases of Scan&Solve™ 2014?
 ====Materials====
@@ Line 56: / Line 24: @@
   * ++ How can I export my results? | \\ The analysis results can be exported in HTML format only by pressing the "Report" button in the View Tab. See the [[wiki:sns:sns2014:report|documentation on Reporting]] for more information. ++
-  * ++ What formats are available for exporting the geometry? | \\ The geometry can be exported to a Rhino mesh file, a VRML 2.0 file, an STL file, or a PLY file. The geometry can be exported in its original form, or in its deformed state. You can also export a textured geometry which shows the results of the analysis to a VRML 2.0 file, or a Rhino mesh file. See the documentation on Baking for more information. ++
+  * ++ What formats are available for exporting the geometry? | \\ The geometry can be exported to a Rhino mesh file, a VRML 2.0 file, an STL file, or a PLY file. The geometry can be exported in its original form, or in its deformed state. You can also export a textured geometry which shows the results of the analysis to a VRML 2.0 file, or a Rhino mesh file. See the [[wiki:sns:sns2014:bake_deformed_geometry|documentation on Baking]] for more information. ++
 ====Visualization====
   * ++ Does using the Deflection Slider in the View Tab show what would really happen to the solid under the conditions specified? | \\ The Deflection Slider dramatically magnifies the actual deformation, and is used for visualization purposes only. The numbers and colors reflect the real results. ++
-  * ++ Is there a way to visualize the "mesh of space" that encloses the solid for analysis? | \\ Yes, Scan&Solve 2014 allows you to visualize the solution grid by selecting the checkbox Show Grid in the Specify tab. The color of the displayed grid can also be specified. Note that changing the resolution of the solution grid while Show Grid is selected can be performance intensive. ++
+  * ++ Is there a way to visualize the "mesh of space" that encloses the solid for analysis? | \\ Yes, Scan&Solve 2014 allows you to visualize the solution grid by selecting the checkbox Show Grid in the Settings tab. The color of the displayed grid can also be specified. Note that changing the resolution of the solution grid while Show Grid is selected can be performance intensive. ++
-  * ++ What is the relationship between Rhino model accuracy and the size of a single mesh element in Scan&Solve 2014? | \\ The size of mesh elements in the Scan&Solve™ 2014"mesh of space" has nothing to do with the "mesh of boundary" in Rhino, which is used for visualization purposes only. Generally speaking, the resolutions have nothing to do with each other, but geometric resolution is several orders of magnitude higher than the analysis resolution. This is to be expected since geometric computations are needed to perform numerical computations on the analysis mesh. ++
+  * ++ What is the relationship between Rhino model accuracy and the size of a single mesh element in Scan&Solve 2014? | \\ The size of mesh elements in the Scan&Solve™ 2014 "mesh of space" has nothing to do with the "mesh of boundary" in Rhino, which is used for visualization purposes only. Generally speaking, the resolutions have nothing to do with each other, but geometric resolution is several orders of magnitude higher than the analysis resolution. This is to be expected since geometric computations are needed to perform numerical computations on the analysis mesh. ++
 ====Purchasing and Upgrading Scan&Solve====
-  * ++ What types of Scan&Solve 2014 licenses are available for purchase? | \\ Scan&Solve 2014 will work with any valid Scan&Solve 2014 license. However, a Scan&Solve 2014 installation is only valid for the 40 day period following the build date listed in the installation file name (as Year.Month.Day). ++
+  * ++ What types of Scan&Solve 2014 licenses are available for purchase? | \\ The [[https://intact-solutions-inc.myshopify.com/products/scan-solve-for-rhino|Commercial License]] is intended for a single user, and can be installed on one computer. The [[https://www.intact-solutions.com/scan-solve/academic-license/|Academic License]] provides all of the functionality of the Commercial license, but is offered at a reduced cost to students and educators only. The [[https://www.intact-solutions.com/scan-solve/academic-lab-license/|Academic Lab license]] is suitable for classroom use with many simultaneous users. The [[https://www.intact-solutions.com/scan-solve/floating-license/|Floating License]] is ideal for a company with many users who may not all need to access the software at the same time.  ++
+  * ++ Will I have to pay to upgrade my older version of Scan&Solve to a newer version?| \\ We will no charge for incremental improvements to the software, unless they amount to a major new release or capability. Simply download the new version at any time. ++
 ====General====
-  * ++ I would like to see a demonstration of the entire process of analyzing an imported mesh using Scan&Solve 2014.  | \\ Scan&Solve 2014 supports direct analysis of imported meshes. No special processing is required. ++
+  * ++ I would like to see a demonstration of the entire process of analyzing an imported mesh using Scan&Solve 2014.  | \\ [[http://www.scan-and-solve.com/video/scansolve-on-stl-model-of|This webpage]] contains a short video showing the complete procedure for analyzing an STL model. Visit the [[http://www.scan-and-solve.com/video/|video page]] on the Scan&Solve™ website for more instructional videos.  ++
-  * ++ How can I keep abreast of the latest developments and releases of Scan&Solve? | \\ The best way to keep track of new developments is to download and try the evaluation version, available here. This will add your email to our mailing list. You can also keep track of developments at the Scan&Solve Pro website. ++
+  * ++ How can I keep abreast of the latest developments and releases of Scan&Solve? | \\ The best way to keep track of new developments is to download and try the evaluation version, available [[https://www.intact-solutions.com/scan-solve/scansolve-download/|here]]. This will add your email to our mailing list. You can also keep track of developments at the [[http://www.scan-and-solve.com/|Scan&Solve]] website. ++
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