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--- wiki:id:faq [2017/08/01 15:29] – claire
+++ wiki:id:faq [2018/08/28 13:55] (current) – [Purchasing Intact.design] mike
@@ Line 12: / Line 12: @@
   * ++ What file types does Intact.design accept?| \\ You can import STL, PLY, .off, .3ds, OBJ, DXF, and VRML files directly to Intact.design. Files can also be imported through Onshape, so any solid model file format that Onshape accepts can be analyzed in Intact.design. See [[wiki:id:uploading_files|Uploading Files]] for more information. ++
   * ++ I can't find my Onshape file when trying to import to Intact. What's wrong?| \\ Intact.design requires a solid model for analysis. If you do not see your model in the import window, chances are it is not a solid model. Return to the Onshape creator studio and fix the model. ++
-  * * ++ Is there a way to visualize the "mesh of space" that encloses the solid for analysis?| \\ Yes, Intact.design allows you to visualize the solution grid by selecting the checkbox **[Show Basis Functions]** in the Simulation Setup window.  Note that changing the resolution of the solution grid while the grid is visible can be performance intensive. ++
+  * ++ Is there a way to visualize the "mesh of space" that encloses the solid for analysis?| \\ Yes, Intact.design allows you to visualize the solution grid by selecting the checkbox **[Show Basis Functions]** in the Simulation Setup window.  Note that changing the resolution of the solution grid while the grid is visible can be performance intensive. ++
   * ++Can Intact.design perform thin shell analysis, say for very thin plastics? |    \\ The answer depends on the available resolution. Intact.design uses "solid" elements to model the physical behavior of the models undergoing analysis. Large thin structures such as thin plates and membranes will generally show qualitatively correct behavior; however, limits on available memory and computation time will hinder detailed analysis in Intact.design.++
 ====Loads and Restraints====
-  * ++ How do I know what loads and restraints are being applied with one of the quick scenarios? | \\ See [[wiki:id:quick_scenarios|Quick Scenarios]] for descriptions of the 6 scenarios. You can also review what loads and restraints were applied after solving by clicking the "Show Loads and Restraints" check box on the Scenario Details tab in the View Results window. ++
+  * ++ How do I know what loads and restraints are being applied with one of the quick scenarios? | \\ See [[wiki:id:quick_scenarios|Quick Scenarios]] for descriptions of the 6 scenarios. You can also review what loads and restraints were applied after solving by clicking the **[Show Loads and Restraints]** check box on the Scenario Details tab in the View Results window. ++
   * ++ Can I apply more than one of the quick scenarios? | \\ The six quick scenarios are designed to setup a common, easily recognizable scenario in seconds. If you'd like to apply more than one load type to your model, use the **Advanced** option. ++
   * ++ Can I apply a combination of different loads to a face?| \\ Yes. With the Advanced feature, any number or combination of loads may be applied to any faces of the solid. ++
+  * ++ How can I quickly select multiple faces to restrain? | \\ Simply hold **[Shift]** while dragging your mouse across the model. Any surfaces that were dragged over will be selected. ++
   * ++ Are climatic loads such as rain, snow, or wind supported?| \\  Presently, there is no way to input these specific types of loads. However, it is possible to simulate the effects of such weather events using directional loads or pressures. For example, wind loads may be simulated using pressure, and snow loads may be simulated using a vector force equivalent to a certain depth of snow. However, this only simulates the forces, not the climatic effects on materials. ++
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   * ++ Can I see a numerical value of the solution at a point? | \\ Yes. Simply hold [shift] and click on the model at the location you'd like to examine. The following result values are displayed: the coordinates of the position selected, the displacement values at that position in each of the principal directions, and the Von Mises Stress.  ++
   * ++ How can I export my results?|  \\ There is a shareable link provided on the Simulation Results tab that can be copied and sent to anyone you'd like to see your results. You can also download a short video showing the current solution property and a deformation animation of the object.  ++
+  * ++ I want to analyze a solution property not listed. How can I get these results? | \\ The standard version of Intact.design only provides solutions for the properties listed in the pull down menu. If you commonly need another solution type, contact us at info@intact-solutions.com for a customizable enterprise plan, or try out our desktop version, [[https://www.intact-solutions.com/scan-solve/scansolve-pro-download/|Scan&Solve Pro]], which offers many more solution properties. ++
 ====Purchasing Intact.design====
@@ Line 34: / Line 36: @@
   * ++ What types of Intact.design licenses are available for purchase?| \\ Intact.design will allow 5 free simulations to test the software before deciding on purchasing. The standard software plan costs $60/month and can be bought [[https://intact.design/subscriptions/plans|here]]. We also offer an enterprise plan. Contact us at info@intact-solutions.com for more information and pricing. ++
-====General====
-    * ++ How can I keep abreast of the latest developments and releases of Intact.design?| \\ The best way to keep track of new developments is to download and try the evaluation version, available here. This will add your email to our mailing list. You can also keep track of developments at the Scan&Solve Pro website. ++
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